Returns & Exchanges | TRENDS
Returns & Exchanges
We want you to love every piece you purchase from TRENDS. If something isn't quite right, we're here to help.
Return Eligibility
Returns may be requested within 15 days of receiving your order.
To qualify for a return, items must be:
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Unworn and unused
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In their original condition
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With all original tags attached
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In the original packaging
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Accompanied by proof of purchase
How to Start a Return
To request a return, please contact us at:
All returns must be approved before being sent back.
Approved returns should be mailed to:
PO Box 260139
San Juan, PR 00926
Items sent without prior approval will not be accepted.
Exchanges
Need a different size or item?
The fastest way to make an exchange is to request a return for store credit and place a new order once your return has been approved.
Store Credit
TRENDS does not offer refunds to the original payment method.
Once your return is received and inspected, we will notify you of its approval status. Approved returns will receive store credit in the form of a digital gift card for the value of the returned item(s).
Store credit can be used on any future purchase at TRENDS and does not expire.
Please note:
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Original shipping charges are non-refundable
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Return shipping costs may be deducted from the issued store credit when applicable
Damaged, Defective, or Incorrect Items
Please inspect your order upon arrival.
If you receive a damaged, defective, or incorrect item, contact us as soon as possible at contact@trendsworld.co so we can review the issue and make it right.
Non-Returnable Items
The following items cannot be returned:
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Custom or personalized products
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Personal care items
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Gift cards
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Final Sale items
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Any item specifically marked as non-returnable
If you have questions about a specific product before purchasing, please contact us and we'll be happy to help.
Questions?
For any questions regarding returns, exchanges, or store credit, please contact:
We're always happy to assist.